1. Unzip the "Lower Bucks Hospital.zip" file by right-clicking and choose extract (unzip). 2. Run the AVC32-Bit-10.05.100.exe or AVC64-Bit-10.05.100.exe file depending on whether your operating system is 32-bit or 64-bit. (You can determine this by right-clicking on the "Computer" icon and choose Properties. 3. After the Avaya software is installed, run the "Import Profile.bat" file located under the VPN Profile Importer directory. 4. Lastly, copy all of the Workstation.RDP (Remote Desktop) files from the "Lower BUcks Remote Computers" folder and save them to your desktop. There will be 4 total.